Customer Service

This hotel reservation service is powered by Rates To Go for Last Minute Hotels (http://www.ratestogo.com).

Rates To Go is committed to providing you with the best customer service and support. Our online Customer Service Center offers you immediate answers to many of your questions. Simply click on one of the links below to find answers to our Frequently Asked Questions. If you don't find the answer you need, please contact us on the Customer Email Support Form.
We endeavour to process each inquiry as quickly as possible, so please be patient, we will reply to you.

Quick Links

· View/Amend/Cancel Your Booking

· E-mail Us

· Feedback Survey

Frequently Asked Questions

	Booking Information			Hotel Facilities & Room Information
	Pricing/Rates Information			Booking Conditions
	Payment

Common FAQs
·	How does Rates To Go work?
·	What are your booking conditions?
·	What is included in the rate?
·	When will my credit card be charged?
·	Are my credit card details secure?
·	How do I amend/cancel my booking?

View/Amend/Cancel Your Booking

If you wish to VIEW, CANCEL or AMEND an existing reservation, click here to access our "View/Amend/Cancel Your Booking" form.

E-mail Us

If you have any further questions, or comments, a quick and easy way to get in touch with us is via our Customer E-mail Support Form.

Feedback Survey

We always value feedback from our clients. To help us improve our site and provide better service to you, please take a few moments to fill out this Customer Survey.